We’re almost always missing information.
It might be someone’s work situation, or family situation. Their health, or their wealth. Their feelings or their beliefs.
Then, to make sense of it, we fill the gaps based on our view of the world. Based on our thoughts, our feelings and our beliefs. That is to say: without information, we create stories.
Finally, we believe these stories, our stories, to be true. To be rational. To be clear cut.
You can see how this might create friction.
What if instead, we sought to understand?
What if we stopped to consider: what information do I have? What story am I telling myself? And how can I seek to understand what I’m missing?